Capitalise on the growing demand for feature-rich,cost-effective VoIP communications when you become a Mytel Certified Channel Partner. Advanced features in our VoIP products have been tailored specifically to suit Australian Small and Medium Enterprise, with a focus on providing the end-user with the flexibility they need in today’s business world at affordable prices. The Mytel Channel Partner Program allows you to expand your product portfolio with confidence by providing end-users with a broad range of regular and innovative VoIP solutions.

Why Become a Channel Partner?

One-on-one training on our major products allows you to sell with confidence. Channel Partners submit closed orders and Mytel builds and installs.

Becoming a Channel Partner:

• Expand your product portfolio
• Access to online Channel Partner portal
• Expert provisioning and support
• Earn commissions

Managing Your Customers

Telephone calls in a business environment simply must work. Business customers won’t and don’t tolerate lengthy delays waiting on hold to speak to a technician, whether they be during a sign up process, during system set up or if something has gone wrong. We help you to manage your customers in a professional and timely manner by offering you:

• Express customer sign-up and configuration
• Priority support and access to qualified engineers
• Remote monitoring and configuration of EXS7 IP PBX
• Automated early warning notification of potential IP PBX problems

Channel Partner Requirements

Mytel builds long-term relationships with Channel Partners who have an established SME client base, are financially secure, have strong technical skills and excel in customer service and support. When you entrust us with one of your customers you can be sure that we will extend to them the same level of courtesy, expertise and professionalism.

What Solutions Can I Sell?

Hosted PBX With PBX functionality Hosted on our servers, there is no on-site hardware required. This means minimal start-up costs, reduced Total Cost of Ownership, geographic flexibility and system scalability.

EXS7 PBX Solutions

Reliable, sturdy PBX solutions that are reasonably priced are hard to find. Our engineers have tailored a PBX solution to suit the needs of Australian businesses – incorporating innovative and progressive features previously only accessible by large corporations with big wallets.

SIP and IAX Trunking Solutions

Mytel’s robust VoIP communications service offers SIP and IAX trunk. Maximise the use of an existing PBX whilst saving money on local, mobile and international calls.

TLAN – Direct Data Connection

A direct TLAN connection to Mytel provides guaranteed contention ratio and more reliable bandwidth. This means reliability, higher call quality and reduced packet loss with a direct data connection on our private network. Perfect for higher volume customers who have reached the capacity of their public internet connection.

Single Extension Business Solutions

Ideal for the price conscious entrepreneur. Features such as call waiting, call forwarding and voicemail to email combined with the traditional low VoIP pricing for local, mobile and international calls.

Hosted Call Centre Solutions

Ideal for smaller contact centres who want to get the ball rolling whilst avoiding hefty start-up costs. The system is robust enough to deal with even the most heavy call loads, whilst enabling remote workers and remote offices the ability to operate seamlessly as part of the main system.

Fax Broadcast

Companies are always looking for ways to reduce their marketing costs. Mytel’s fax broadcasting facility allows users to broadcast a single page PDF to 1000s of numbers in a matter of minutes for just a few cents per page, providing a costeffective way to be in touch with customers.

What Will I Earn?

Channel Partners are eligible for referral fees and sliding scale commissions on accounts referred to Mytel. Channel Partners also received discounted monthly access fees on certain plan types. The monthly commission entitlement calculation is based upon the total combined amount of all referred customers’ eligible call spend, and is calculated as follows:

• $250 - $1,000 – The combined total of all referred customer call spend from $250 -$1,000 in any month earns the Channel Partner a commission of 7.5%
• $1,000 - $3,000 – The combined total of all referred customer call spend from $1,000 - $3,000 in any month earns the Channel Partner a commission of 10%
• $3,000 and above – The combined total of all referred customer call spend from $3,000 and above in any month earns the Channel Partner a commission of 12.5%

For more information please go to http://www.mytel.net.au/ or call 1300 36 00 89.